Shipping policy
At "Wild Decks," our goal is to get your order to you as quickly and safely as possible. Here is all the information you need to know about our shipping policy.
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer two shipping options:
1. Standard Shipping:
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Charge: $2
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Estimated Delivery Time: 5-7 business days
2. Express Shipping:
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Charge: $1.88
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Estimated Delivery Time: 2-3 business days
Free Shipping: We offer free "Standard Shipping" on all orders $50 and over.
Order Tracking
When your order has shipped, you will receive an email from us which will include a tracking number. You can use this number to check your package's status on our shipping partner's website.
Please allow 24-48 hours for the tracking information to become available.
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately within 48 hours of delivery.
Please email us at [support@wilddecks.com] with photos of the package and the damaged item. We will work to resolve the issue as quickly as possible.
Questions?
If you have any further questions about shipping, please don't hesitate to contact us:
Email: support@wilddecks.com OR Contact Us